Business Continuity
Operational resilience for our clients and our own operations.
Resilience means planning for failure so that disruption is brief and manageable. These practices apply to how we operate and to the solutions we design for clients.
Backup Strategy
Important data is copied regularly and stored safely, so it can be restored.
Automated, versioned and offsite or immutable backups with scheduled restore testing.
Disaster Recovery
If something fails, there is a documented way to get back to work quickly.
Defined RTO and RPO targets, failover and recovery runbooks, and periodic recovery exercises.
Incident Management
When an incident happens, everyone knows who does what.
Severity levels, on-call roles, escalation paths, communication templates and post-incident reviews.
Risk Management
Operational risks are tracked and reduced over time.
Risk register, business impact analysis, supplier risk review and continuous monitoring.
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